Burócratas de calle y los factores limitantes en la implementación de políticas públicas: una revisión sistemática
DOI:
https://doi.org/10.15174/remap.v14i27.458Palabras clave:
burócratas de calle, discrecionalidad, recursos limitados, implementación de políticas, equidadResumen
El presente estudio aborda las limitaciones que enfrentan los burócratas de calle/burócratas de nivel de calle (por sus siglas en inglés SLBs) en la implementación de políticas públicas, con el propósito de comprender cómo estos afectan la equidad y eficacia en la prestación de servicios por parte del Estado. Se revisaron fuentes clave como Lipsky (1980), Tummers y Bekkers (2014), Maynard-Moody y Musheno (2003), y estudios de actualidad de Ndlovu y Nzuma (2024). La selección de literatura incluyó estudios empíricos y teóricos que analizan la discrecionalidad, los recursos limitados y las condiciones laborales de los SLBs. La discusión se centra en la paradoja entre la necesidad de discrecionalidad y la marginalidad estatal que afectan la consistencia en la implementación de políticas. La conclusión es que la falta de recursos y las jerarquías rígidas, propias de cualquier Estado, limitan la efectividad operativa y refuerzan desigualdades en la aplicación de políticas.
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Derechos de autor 2025 Angela Suarez Diaz, Obed Vargas Salas, Ricardo Carpio Tapia, Maribel Rojas Valdivia
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